Snagging Survey Case Study – East Lothian

East Lothian Newbuild Homeowners Experiences with Snag Right

Resolving Construction Defects in a Newbuild Home: A Snag Right Case Study
Sealant incomplete, risk of water ingress - East Lothian
Sealant incomplete, risk of water ingress
Radiator unsecure on wall - East Lothian
Radiator unsecure on wall
Service ducts not sealed, risk of vermin.- East Lothian
Service ducts not sealed, risk of vermin
Roof wind bracing cut East Lothian
Roof wind bracing cut
Large void in concrete floor- East Lothian
Large void in concrete floor
Poor decoration at radiator pipes- East Lothian
Poor decoration at radiator pipes
Leak found below bath- East Lothian
Leak found below bath
Damaged shower tray - East Lothian
Damaged shower tray
Cavity weep vents not pointed- East Lothian
Cavity weep vents not pointed

Introduction: In the picturesque landscapes of East Lothian, a new homeowner recently embarked on an exciting journey of acquiring their dream residence. The pristine allure of a newbuild home, however, came with a dose of reality as they encountered unexpected challenges within their freshly constructed abode. This case study delves into how Snag Right, a reputable professional snagging survey company, played a pivotal role in identifying significant issues in the property.

Initial Snagging Survey and Report: Upon taking possession of their new home, the homeowner recognised the need for a comprehensive evaluation of the property’s condition. Entrusting the task to Snag Right, renowned for their thorough inspection process, proved to be a wise decision. The snagging survey conducted by Snag Right meticulously combed through the residence, unearthing a list of noteworthy defects that ranged from cosmetic imperfections to potential structural concerns. The subsequent snagging report, issued by Snag Right, presented an in-depth analysis of the identified issues, complete with photographic evidence and detailed descriptions.

Engaging the House Builder: Armed with the snagging report, the homeowner approached the house builder to initiate the necessary repairs. The report served as a tangible document, fostering clear communication between the homeowner and the builder. The homeowner, now equipped with specific insights into the defects, highlighted the urgency of addressing the issues to ensure the longevity and safety of their investment. The snagging report acted as a bridge, enabling the homeowner to advocate for their needs effectively.

Follow-Up Snagging Survey and Resolution: As the repairs were completed, the homeowner opted for a follow-up snagging survey by Snag Right to ensure the comprehensive resolution of all issues. This step illustrated the homeowner’s commitment to securing a home that met the highest standards of quality. The follow-up survey uncovered that while some repairs had been successfully executed, several issues remained unresolved. In this instance, Snag Right’s unbiased assessment acted as a final checkpoint, validating the homeowner’s concerns, and prompting further action from the house builder.

Completion of Outstanding Repairs: Upon receiving the feedback from the follow-up snagging survey, the house builder swiftly returned to the property to address the lingering defects. The collaborative effort between the homeowner, Snag Right, and the house builder exemplified a commitment to rectifying construction imperfections and ensuring the homeowner’s satisfaction.

Gratitude for Snag Right’s Role: Throughout the process, the homeowner expressed heartfelt gratitude towards Snag Right for their instrumental role in safeguarding their investment. The thorough snagging surveys, coupled with the professional and transparent reporting, empowered the homeowner to advocate for their rights as a property owner. Snag Right’s dedication to meticulous inspection and follow-up proved to be a cornerstone in ensuring that the homeowner’s dream home was not only aesthetically pleasing but also structurally sound and safe.

Conclusion: In the tranquil landscapes of East Lothian, a new homeowner’s aspiration for a perfect newbuild home was met with unforeseen challenges. Through the intervention of Snag Right, these challenges were met with a well-structured approach, where detailed snagging surveys and reports acted as catalysts for transparent communication and effective resolution. This case study serves as a testament to the pivotal role played by professionals like Snag Right in ensuring that homeowners receive the quality and peace of mind they deserve in their new homes.