In these Terms and Conditions ‘we, our, us’ refers to ‘Snag-Right Ltd’.
Snag-Right Website (section 1)
Acceptance of terms
By accessing the content of www.snag-right.co.uk and/or www.newbuildsnaggingsurvey.co.uk (‘the website’) you agree to be bound by the terms and conditions set out herein and you accept our privacy policy available at www.snag-right.co.uk. If you object to any of the terms and conditions set out in this agreement you should not use any of the services on the website. You agree that you shall not use the website for illegal purposes and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content, or otherwise reduce the overall functionality of the website. You also agree not to compromise the security of the website or attempt to gain access to secured areas or sensitive information. You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.
Modification
Snag-Right reserve the right to change any part of this agreement without notice and your use of the website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement. Snag-Right have complete discretion to modify or remove any part of this site without warning or liability arising from such action.
Limitation of liability
Snag-Right will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the website.
Copyright
All intellectual property of Snag-Right such as trademarks, trade names, patents, registered designs, and any other automatic intellectual property rights derived from the aesthetics or functionality of the website remain the property of Snag-Right. By using the website, you agree to respect the intellectual property rights of Snag-Right and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the website.
Disclaimers
The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision. The information contained with the website is provided on an ‘as is’ basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the website. We do not guarantee uninterrupted availability of the website and cannot provide any representation that using the website will be error free.
Third parties
The website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.
Severance
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
Snag-Right Inspection Services (section 2)
Introduction
The Snag-Right inspector will advise the client by means of a written report as to his or her experienced opinion of the visible standard of condition of the property at the time of inspection. (No guarantee can be given or offered after this date as others may have access to the property post inspection)
Photographs and video footage will be taken on site by the Snag-Right inspector as part of the snagging survey for reference and use by the inspector when producing the survey report. By confirming acceptance of these Terms & Condition’s the customer gives permission for the Snag-Right inspector to record video footage and take digital photographs during the survey of their property.
Any areas not inspected for any reason will be identified within the report, these may be, but are not limited to areas such as TV or telecoms which are not available or connected at the time of inspection.
All external features are viewed from vantage points at ground level only and therefore, we are unable to report on the condition of elements that cannot be clearly viewed without any aid from ground level.
Content
The Snag-Right inspector will report upon the main aspects of the property to an accepted benchmark quality standard, normally the NHBC standard both internally and externally, referring to individual warranty technical standards where applicable/necessary, building regulations and on occasion making recommendations for improvement. Other warranty company standards may and will differ from the NHBC standards and clients who hold such warranties should seek advice from Snag-Right and the onsite inspector as to the differences between such warranties.
Where applicable, recommendations to the gardens, boundaries and any potential environmental impacts may be considered and comments/questions raised of the builder within the report, in addition to any potential for further investigation by others arising from the inspection will be identified.
Snag-Right will aim to deliver the report via email within 48 hours of the inspection date, in normal circumstances, and during working weekdays only (excludes weekends and public holidays), reports will only be posted out to clients by prior arrangement.
Snag-Right offers a building inspection / snagging service. We aim to ensure we identify every defect in your property however this may not always be possible due to; accessibility/visibility in or out of your house, human error, or any similar reason. Snag-Right accepts no liability for any defect/issues missed or miss represented.
Snag-Right Inspectors are not qualified to test or certify gas or electrical installations. As part of our survey our inspector will check with the homeowner to ensure they have been issued with test and commissioning certification for gas and electrical installations as part of the property purchase. We will conduct a visual inspection of services, fixtures and fittings and record any concerns in our report however we accept no liability for the functionality, suitability or safety of the services installed.
Fee Payment
The client will pay the advertised deposit fee at time of booking with the outstanding balance being paid prior to issue of the snagging report.
Where the Snag-Right inspector is unable to gain entry, refused entry by the site or is asked to leave the premises at any point during the inspection, 50% of the inspection fee will be due (to recover some of our costs). It is the client’s responsibility to ensure that access arrangements are confirmed.
Fee Payment (cancellation policy)
Should clients wish to cancel the inspection they can do so at any time, for any reason, there is no cancellation fee so long as the client has confirmed the cancellation with our office by telephone no later than 17:00 on the day prior to inspection.
Scope of the inspection
A visual survey of the property to check the quality of workmanship against applicable standards. It covers both the interior and the exterior of the property as well as garden, driveway, and garage (if relevant). Areas not inspected, for whatever reason, are indicated in the report. Snag-Right cannot guarantee that these areas are free from defects.
Data Protection policy
On request, we will provide all data held on any individual by this company. Personal and payment information will be processed by a third-party company. This is purely in the interest of safeguarding customer data. The current payment client used is Stripe
Force majeure
Your Snag-Right snagging Inspector(s) will endeavour to arrive at the property at the designated time agreed, however Snag-Right shall not be held liable for being later than this due to traffic or other unforeseen circumstances deemed to be out with our control.